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New Clients

Our veterinary team in Jacksonville welcomes you and your pet!

Here at Mandarin Veterinary Clinic, we always welcome new clients and patients to our full-service veterinary practice in Jacksonville, Florida.

We know you will be very happy with our services. Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

To get started, we invite you to check out the team page and tour of our veterinary hospital, then contact our veterinary team if you have questions, or simply schedule an appointment.

We look forward to meeting you and your pets!

Download New Client Form

Welcome to our practice! The doctors and staff thank you for your confidence in entrusting us with the care of your pet. We will always keep the health, comfort, and well being of your pet in mind. Please download the New Client form, fill it out, and bring it with you on your first visit. We look forward to a long and happy relationship with you and your pet. If you would like to email your form to the clinic, please send it to checkin@mandarinvet.com thank you.

Take New Client Survey

 Jacksonville veterinary services – delivered with courtesy and respect!

As a new client of our Veterinary Clinic in Jacksonville, Florida, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

We are excited to meet you and your human and animal family members!