Skip to main content

Meet Our Team

We are committed to your pet’s health

Our team consists of highly skilled veterinary doctors, veterinary nurses, and assistants. We are knowledgeable and experienced, and we provide the very best medical care for your pet. Because we care, the humane and loving treatment of your pet is our top priority. Each member of our team is trained to provide you with the best possible care when handling your pet.

Education is a key component to our success. Continuing education keeps our team updated with current and innovative veterinary products and techniques. We strive to provide client education and enhance client/pet relations while providing excellent health care services. Our entire team, from administrators to nurses to doctors, is committed to providing your pet with the care needed to live a long and happy life.


Veterinarians care for the health of animals and work to protect public health. They diagnose, treat, and research medical conditions and diseases of pets, livestock, and other animals

Dr. Kandra L. Jones, DVM

Dr. Kandra Jones is a Jacksonville native. She graduated from the University of Florida in 1974 and continued her education at Auburn College of Veterinary Medicine where she graduated in the top of her class in 1978. She established Mandarin Veterinary Clinic in 1985. Dr. Jones’ pursuit of excellence in the treatment of small animals, utilization of the latest technology, and standards of care have placed Mandarin Veterinary Clinic among the top 12% of hospitals in the United States certified by the American Animal Hospital Association.

Dr. Jones has been on the State of Florida Board of Veterinary Medicine since 1988 and is Chairperson of its Committee on Standards of Care.  Furthermore, she is a member of the American Animal Hospital Association, the American Veterinary Medicine Association, the Florida Veterinary Medicine Association, and the Jacksonville Veterinary Medicine Society.  Dr. Jones also received the FVMA Gold Star Award in 2004 for outstanding contributions to veterinary medicine.

Dr. Jones’ focal interests are in the areas of internal medicine, dermatology, and dentistry.  She works with several spay-neuter organizations and multiple rescue groups.  Dr. Jones also donates time to local pet charities as well as treating injured or abandoned wildlife.

Personally, Dr. Jones enjoys pets at home as much as at her practice.  Dr. Jones has 2 cats, Loki and Rocky who live with her 3 dogs, Ace, Joker, and Lulu.  When you come to the clinic, you may see Joker and Lulu sitting on their bed in the receptionist area.  She also has a ferret named Zoomer and, recently, a pet frog named Froggy who lives on her planter on the front porch.

Oh, and did we mention that she is an avid gardener? If you ever come across an unusual plant, think of Dr. Jones. She loves growing things!

Hospital Administration

Jennie Gagnon, Hospital Administrator

Jennie has been working with us since October of 2000. She was born and raised in Ocala and moved to Jacksonville in 1999 to attend the University of North Florida. In 2003, she graduated with a degree in Criminal Justice but decided to stay at Mandarin Veterinary Clinic and follow her passion for animals. Jennie is a proud Navy wife and Navy mom. She is a devoted mother to her three children, Dakota, who recently joined the Navy, Connor, and Randie.

Jennie’s areas of responsibility encompass veterinary practice administration, operational plans, training of staff, funds and resource management, data automation, staffing, safety and security, and the review/evaluation/analysis of the past performance of the practice.  Jennie strives to effectively use all available resources to provide the best possible patient care to animals treated by the hospital.  She understands the critical balance between the administrative and clinical functions in the veterinary health care delivery system and possesses the ability to coordinate and control programs and resources to achieve this balance.

Jennie enjoys camping, fishing, boating, swimming and spending time outdoors with her family. She also enjoys cooking, reading, taking naps, and watching crime documentaries. She is also a UF fan… GO GATORS! Jennie and her family have a Catahoula Leopard Dog, Hank, and three cats, Jabba, Gremlin, and Grogu.

Libby Murphy, Administrative Assistant

Libby initially joined Mandarin Veterinary Clinic in 2006 and worked for us until 2013. She left for a few years to attend FSCJ to pursue a degree. She graduated with honors and received her AA. Afterwards, Libby excitedly rejoined Mandarin Veterinary Clinic in 2019.

She grew up in El Paso, Texas and moved to Tallahassee, Florida after graduating high school. She eventually moved to Jacksonville in 2006. She has 4 grown children, three sons, Tom, Scott, and Jamie, and one daughter, Samantha. She has 6 grandchildren, Adrian, Gabriella, Payton, Brycelyn, Samantha, and Santiago.  Libby also has one dog Snoopy, a chihuahua mix.

Libby wears two hats working for Mandarin Veterinary Clinic. She is lead receptionist and is often the first smiling face that greets you when you bring your pet to the clinic or just come in for a question. She is also one of the friendly voices you hear on the phone when you call the clinic. She helps keep track of your furry family members’ appointments and reminders. She helps all of us remember that this practice is focused on the care of your family members, and as such, we want everyone to feel comfortable and welcome inside our doors.

Libby also assists the hospital administrator by answering and directing phone calls and by organizing and scheduling business appointments and meetings. She also helps with all correspondences; printing regularly scheduled reports and she maintains the filing system.

When Libby isn’t working, she enjoys spending time with her family and watching college football. GO FLORIDA STATE SEMINOLES! She also has a third-degree black belt in Taekwondo.

Nurse Department

Veterinary nursing is the supportive care of animals receiving treatment within a veterinary practice. A veterinary nurse works as a member of the veterinary team, providing expert nursing care for sick animals. Veterinary nurses also play a significant role in educating owners on maintaining the health of their pets.

Shannon Menke, Lead Nurse

Shannon was born and raised in Edina, Minnesota. In 2004, she made the move to Jacksonville, Florida and started at the University of North Florida. She graduated from UNF in 2007 with a B.A. in Sociology and a minor in Social Welfare. While attending school, she worked as a veterinary technician gaining experience assisting doctors with surgeries, emergency situations, patient exams, laboratory tests and many other aspects of veterinary medicine.

Shannon’s passion has always been working with and helping animals, so in February 2016, she gladly accepted the position as a lead nurse at Mandarin Veterinary Clinic. She is ready and eager to assist Dr. Jones and continue her career in the veterinary field.

When not at work, Shannon enjoys spending time with friends, going to the pool, hiking and being outside as much as possible enjoying the Florida sunshine. If not outside, she’s usually enjoying some quiet time watching a movie or reading. She also spends a lot of time cheering on FSU, her favorite team, GO NOLES!! She has 3 four-legged family members at home: Mac, a Lab mix, and two cats Moose and Cleo (aka Kitten).

Brennan Chandler, Veterinary Nurse

Brennan was born in Alabama and raised in Alford, FL. She attended Polk State College and studied Animal Science. Brennan began working for Mandarin Veterinary Clinic in November of 2021.  She has always had a passion for animals even before she could walk. With her godmother being a Veterinarian, Brennan always knew that her goal in life was to work with animals.

Brennan has three fur babies, a Dachshund, and two cats, all adopted from Mandarin Veterinary Clinic.  For the last 5 years, she has groomed many kinds of animals and continues to do so for our clients. If she is not spending her free time with her animals, she is spending it going to the local animal shelters, giving love and comfort to the animals.

Reception Department

A veterinary receptionist is a receptionist who works for a veterinarian. Like any other receptionist, a vet receptionist has to be able to handle basic duties such as answering phones, opening mail, collect payments from customers before they leave the office and check people in for appointments, and must be familiar and comfortable around cats, dogs, and other household pets.

Shannon McLaughlin, Receptionist

Shannon has worked at Mandarin Veterinary Clinic since March 2002. She works hard at maintaining the patient files, stocking supplies and ensuring that the pet waiting rooms are clean and comfortable for our four-legged clients. Shannon has overcome many obstacles in her life, one of which is being born with cerebral palsy. This has not prevented her from achieving many lifelong goals. With the help of her co-workers and job coach, she has realized her primary goal of working with animals.

In addition to working at Mandarin Veterinary Clinic, Shannon also enjoys competitive swimming, karate, YMCA exercise, cheering on the FSU football team and spending time with family and friends.

Cadie Jordan, Veterinary Receptionist

Cadie grew up in Jacksonville, Florida. She moved to Middleburg with her family in 1996 and attended Middleburg High School. Cadie has 3 kids, twin girls that are 13 and a son that is 8 years old. She also has 2 dogs and 4 cats. Every client and patient that comes into our clinic is greeted with a smile by Cadie. She tries to make sure they are as comfortable as possible when they come to the clinic and assures them that they will be cared for by our staff.

Cadie joined our team in 2022. She says, “Since I was little, I’ve known that I want animals to be a part of my career.” Her goal is to make sure that every client knows that we are doing everything in our power to keep their animals healthy and happy while they are here with us.

In her spare time, Cadie likes to hang out with her kids playing board games. She is a self proclaimed “Home Body”.